Friday, August 07, 2009
Do you know the biz value of your IT investments?
The IT Capability Maturity Framework is out. Take a little quiz here to get a flavor of how the framework might help your organization.
Subscribe to:
Posts (Atom)
A Starbucks(tm) store outside of the old town section of Shanghai.
(c) 2005-6 by Paul K. Ward.
Organizations have rightly become obsessed about developing profitable relationships with customers. How do you do this across cultures, regulatory regimes and world views? The future is all about building global and local customer strategies. That's the challenge with Global CRM.